How and in what format can we send our ARTWORK in.
Please Read our Artwork Read Me for all the specifics of sending your artwork in the right format and for templates.
Click here for the Artwork Read Me .
I need to send you my artwork... Where do I do that?
Click Here to upload your artwork.
We need a design for our shirt! Can you make a design for us?
Produced by Deuce works closely with several designers and cartoonists that have done work for some of today's top artists. So quality and artwork is professional is unsurpassed.
Their standard rates and fees are based on a per design basis. As some design concepts can take longer than others, and require more intensive time.
You can email us your concept and we will email you back with a quote on the design fee. If you need sample artwork from previous clients, don't hesitate to ask!
Please email customerservice@producedbydeuce.com
What is a Screen fee ?
Each color in a design needs to have a screen that goes with it. This may also include placement of the design as well. We charge a $30 screen charge per color printed. We keep the screens in stock for 6 months, so as long as you place a re-order within that time, you will not be charged again for the re-print of that design. After six months is over with you will only be charged half price if you re-print the same design.
Do you do RUSH orders?
Yes!
If you need it turned faster than usual.. PLEASE CALL US OR EMAIL US IMMEDIATELY!
We can accept rush orders depending on scheduling, but rush fees may apply depending on how quickly you need everything by. Depending on current production load, we may not be able to fill your order when you need it! So it is very important that you Contact us to find out more details. Please email customerservice@producedbydeuce.com and someone will get back with you as soon as possible to go over your order. Don't forget to include your contact info and specifics on your order to expedite things.
Can I mix and match shirt and ink colors?
You can mix and match whatever shirt colors you'd like at no additional charge as long as the same ink colors can be printed on all the shirts you order.
For instance: Black shirts or Darker garments require the use of white ink to be printed on the shirt as a base for higher contrast to the inks being printed. When you custom order we will verify everything with you before it goes to print.
When dealing with changing out the Ink color:
You must order at least 12 of each color.
We can switch inks, but this requires a washout stage to be added to the process that can take time to ensure no ink color cross-contamination occurs.
If you'd like to change the ink color on the shirts then there will be a $15 color change charge.
Can I mix and match shirt sizes?
Yes, you can get however many of each size you need. You don't have to get even dozens or even numbers. Larger sizes like XXL, XXXL, and women's clothing do cost more, so keep that in mind. Youth sizes are available too.. We've got a pretty big cataloge to choose from . Our online merch store provides you with the basics and most popular print, but not the extent of what we
Click Here for our Custom Cataloge
What kind of shirts do you use?
We typically print on high quality 100% cotton or 50/50 t-shirts depending on what the you would like.
All of the shirts we use are name brand and exceptional quality.
Some shirts we have had requested are more expensive than the standard printed shirt.
You can browse our custom cataloge and find what works best for you by Clicking Here.
Do prices include Shipping or Delivery?
Shipping is automatically added to the cart when you check out and have selected your items. You can choose what delivery times you want to pay for. Standard is Ground, while overnight, USPS,
We ship standard via UPS Ground or Deliver Local to the following areas: Jacksonville, Daytona, Palm Coast, Bunnell, Gainesville, Palataka, Keystone Heights, Orlando, Winter Park, Longwood, Sanford, St. Augustine, Deland,Volusia, County, Flagler, County, St. Johns, Duval, Orange City, Seminole, Orange, Osceola, Cocoa Beach, Orlando Metro, Ocala, and just about everywhere else in between.
We can also make arrangements to drop off at a venue the day of show ( for those pressed orders ) or we can meet you somewhere.
We will deliver further, just simply contact us if you want to make arrangements for delivery.
Keep in mind that shipping usually ends up being cheaper than local sales tax when ordering from out of state.
Can you send me my shirts while we're on tour?
Yes indeedy. We know how important it is for your band to have merchandise while on tour, and its not reccomended to tour without it ! ( Gas, food, and hotels can be expensive! ) ...which is why we will do all we can to make sure that they reach you at your requested destination. We can ship to wherever you need us to ship to. Be sure to contact us on this, as we will otherwise ship to your default location in the account you created with your order.
Do you have a minimum order?
The minimum shirt order is 25 shirts per design ordered. Stay tuned to our website as we are soon going to be offering one-offs!
Do you have a minimum order after we have already printed with you once?
Although we don't mind printing smaller minumums, we would hope that you are ordering at least 20 shirts or accessories to print on. Economically, the shipping on lower quantity can be almost a third of the price. So keep this in mind when ordering. Adding a few extra shirts will save you in the long run!
What is your average turn around time?
As a general rule, we say 10-14 business days. Most orders ship within 10 days. This doesn't include shipping time to your location. We may even be able to do a faster turn in some cases. While other special orders may take longer depending on curent stock of PMS coloring, garment stock, lead time for set up, production times, etc.
Just let us know your deadlines, and we will do everything we can to accommodate your needs.
Most orders are delayed from production due to Artwork Errors.. Do your best to double check your artwork and read our Artwork Submission guidelines here: Click here for Artwork Submission guidelines.
As a precaution due to peak season production schedules for all printers, please do your best to have merch and other promotional print taken care weeks prior to your show or event. We don't want to let you down if you come to us a few days before, and simply cannot turn it around. RUSH Orders are available but will incurr a fee based on need.
Can I get a sample shirt?
Yes. Just contact us and send us your name ,mailing address, and contact info. Email customerservice@producedbydeuce.com .
Can you send me a chart of shirt colors to pick from?
Sure, just send us an email to customerservice@producedbydeuce.com or simply check out our Custom T-Order site and choose from 100's of options on styles of apparel .
Click here to browse our custom catalogue.
What colors do I have to choose from for INK colors?
We have many different colors and types of ink that we use. From simple solid colors to vivid and rad florescent colors, sparkles, etc...
Your Basic colors = Cyan, Magenta, Yellow, Black, and White are the Standard colors.
We can mix colors to match your design specifications.
Computer monitors can all vary in resolution, contrast, hue and many other factors, we can not guarantee color matching from digital files, but we will try our best to get it right. Most cases we are able to match it to your needs, sometimes its a good idea to even print it out on a sheet of paper as a quick proof to get a better idea of what your colors will look like.
For example: Many times we receive a file and it may appear to be a yellow on your computer screen, but when we receive it the color may be closer to a green when you wanted a yellow. When submitting your artwork let us know what colors you are printing with to verify.
If you need exact color matching, please request our PMS (Pantone Matching System) color matching. If you are familiar with Pantone artwork, this is the numbers you will supply to us based on your design.
There is an additional charge of $15 per color for Pantones and Flourescent Inks, as this ink is a bit more expensive for us to get and has to be custom ordered.
Can I get a proof of the T-shirt before we place our order?
We have no problem in sending you a sample T of another order to save you money. If you absolutely need to see a sample print with your artwork, screen charges will apply, as set-up process is intensive with screen film developing, emulsion coating, color separating, screen burning, adjustments of our print head and platten, and time from production.
Sample proofs will be charged $30 per color and placement.
If not requesting proof on a standard T-shirt ( 100% cotton T, 6.1 oz ) additional fees may apply.
What do I do if something is wrong with my order?
Produced by Deuce works hard to ensure high attention to detail, and strives to produce the highest quality product possible for your order, but we admit we are indeed human, and have many orders we are dealing with at one time. Sometimes things slip through the cracks that we miss. WE HAVE NO PROBLEM IN HELPING YOU OUT IF SOMETHING IS DEFECTIVE!
If you receive your order and find that something is incorrect with it, you must notify us within 72 hours of the receipt of your product. Once you contact us we will to everything in our power to remedy the situation! We cannot assume responsibility after 72 or everyone would be calling us back if they spill something, snag, or
As a friendly reminder, simply check your order once it is received. We usually have very few problems on delivery but its hard for us to know if anything is wrong if you don't speak up! Please don't hesitate to let us know if anything isn't cool. We want to make sure your satisfaction is there!
If it is determined that you should return any product to Produced by Deuce for inspection or refund, the product must be returned within 2 business weeks of the stated claim. We can't cover shipping on returns, but we will do our best to get everything back to you quickly.
Don't see your question here?
Contact us:
Call : 386-299-0547
Email: customerservice@producedbydeuce.com